In response to a severe storm that caused widespread power outages in Washington, Verizon is providing free call, text, and data usage for prepaid and postpaid customers in King, Skagit, and Snohomish counties.
The waiver applies from November 21 through November 27, 2024, as reported by Verizon.
Prepaid customers using brands like Straight Talk, Tracfone, and Total Wireless will also have service end dates extended to November 27.
Postpaid customers and small business accounts with 50 lines or fewer will receive automatic credits for usage during the affected period.
Verizon’s engineering teams are actively working to maintain and restore essential network connectivity.
With many areas still experiencing power outages, Verizon is conducting refueling operations to keep network sites functional.
Steven Keller, Pacific Market President at Verizon, stated: “Our teams will continue to work quickly and intentionally to ensure our network remains resilient and to provide support for affected communities.”
Customers in the affected counties do not need to take any action to receive these benefits.
Verizon will automatically waive overage fees for metered prepaid plans and issue credits for closed billing cycles.
This measure applies to all postpaid consumer and small business customers in the designated counties.
In addition to aiding customers, Verizon is prioritizing network services to support first responders in the region.
Updates on connectivity and service availability can be accessed via Verizon’s Check Network Status page.
Verizon is waiving call, text, and data usage fees from November 21–27, 2024, for residents of King, Skagit, and Snohomish counties in Washington impacted by a recent storm.
This includes extensions for prepaid services and automatic credits for postpaid and small business customers.
Verizon engineers are maintaining network connectivity with ongoing refueling operations amid power outages.
Customers do not need to take any action to receive these benefits.
For more information, users can check Verizon’s service status page.
