Real-world readiness: Why realistic training makes the difference in emergency response

May 27, 2025

RelyOn Fire Academy’s Steve Watkins and Gijsbert van Pinxteren explore why tailored training and scenario realism are essential for responder competence and incident control 

A question an organisation often asks is whether their responders are competent to deal safely with the incidents that they could be faced with?

A company has a responsibility to not only show that they have the resources and personnel to deal with a credible scenario associated in their business but also that they can do that safely.

Personnel at all levels should have the necessary training and demonstrate competence in dealing with these situations.

Let’s begin by acknowledging the importance of the NFPA Job Performance Requirements.

These standards offer a robust foundation for emergency response, outlining essential skills and knowledge.

However, these guidelines are often seen by trainers as generic.

They provide a broad overview but may not encompass the specific nuances of every unique situation.

Relying solely on these standards can lead to a dangerous gap between theoretical knowledge and practical, real-world application.

For example, Fire teams may have certain knowledge and skills but lack understanding when applied in a real-world situation.

Generic training sessions are a common approach, but they frequently lack the realism necessary for effective preparation.

Consider this: if your training only includes standard fire drills or basic hazard responses, what happens when you encounter an unusual or complex incident that does not match your training drills? Can you adapt? This lack of preparedness can result in slower, less effective responses, increasing the risk of escalation.

Applying the elementary skills to a changing situation when focus must also be placed on the dynamic environment can be challenging.

Furthermore, when incidents are not managed in their entirety, they can lead to severe consequences, including greater risks to responders and significant financial and reputational damage to the company.

So, how do we bridge these gaps? It is imperative to focus training on the following key areas: Realistic scenario planning, targeted skill development, and strategic training investments.

Realistic scenario planning 

Firstly, realistic scenario planning is essential.

Generic training scenarios may not accurately reflect the specific challenges your organization might face.

For example, a pump seal fire could be a regular occurrence and training on a simple simulator prop would suffice 9 times out of 10.

However, what if the access is difficult, exposure to other equipment or to personnel is high.

These unique conditions require tailored scenarios that reflect real-world risks and operational environments.

By investing time and resources into developing scenarios that mirror potential real-life incidents, you prepare your responders for the specific challenges they might encounter.

Training is often perceived expensive and does not contributing to the profitability of the business.

But there is an old saying “If you think training is expensive, then try an incident” 

Design realistic, tailored scenarios that reflect the specific risks and operational contexts of your organization, moving beyond generic, one-size-fits-all drills.

Develop training exercises that closely simulate the actual threats and conditions your team may face.What is most likely to go wrong and are there critical steps that need to be taken to prevent escalation.

Work with the facility process operations team to design a scenario which fits in with their dilemmas.

Targeted skills development 

Competencies defined by standards like the NFPA are a starting point, but they must be adapted to address the particular demands of your organization’s emergency scenarios.

This means identifying and honing the specific skills that will be required in various situations.

Tailoring skills training to these specific needs ensures that responders are not just familiar with broad concepts but are adept in the precise competencies required for their roles and the realities of their job and align with the industry standards and best practises.

JOIFF shared learning approach can be very helpful in this stage.

While NFPA standards outline core competencies “Job Performance Criteria”, responders must also develop specialized skills relevant to their operational context.

This includes: 

Technical skills

For example, understanding the intricacies of specific products, procedure and protocols.

Decision-making skills

Training should enhance the ability to make quick, informed decisions under pressure.

Simulations can help responders practice these critical decision-making moments.

Often the decision makers are often excluded during routine training.

Team coordination

Effective response often relies on seamless teamwork.

Training should emphasize communication and coordination strategies tailored to your specific team structure and incident types.

Investing in strategic training 

Companies must allocate time, money and resources to continuously improve their emergency response training programs.

This involves updating scenarios, reflecting the change in risks and incorporating lessons learned from past incidents and near-misses.

To achieve these goals, companies need to strategically invest in their training programs.

This involves: 

Utilizing training simulation tools

Train on realistic simulators that mimic the incident.

Talk to training providers if you don’t have your own training facility about your needs.

Regularly updating training protocols

Continuously incorporate lessons learned from real incidents and near-misses to keep training relevant and effective.

Identify the hazards, the most effective strategy, tactical deployment to manage the incident that brings in risk mitigation measures for safe operations.

Engaging experts and consultants

Collaborate with industry experts to develop and refine training scenarios and protocols.

A well-designed training scenario should cover the skills required but also the time pressures, decision making and interoperability with other departments.

In summary, while generic emergency response competencies are valuable, they should not be seen as a comprehensive solution.

By focusing on realistic scenario planning, targeted skill development, and strategic training investments, we can enhance our preparedness and response capabilities.

Contact us to learn more: fire.academy@relyon.com or visit our website https://fire.relyonnutec.com  

This article was originally published in the May 2025 Edition of Fire and Safety Journal Americas Magazine. To read your FREE copy, click here.

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