JEM Systems has spotlighted staff training as an important factor in the effective installation and operation of Bi-Directional Amplifier (BDA) systems used to support emergency responder communications inside buildings.
The company said BDA systems are used to strengthen radio signal coverage in locations where signals are often weak, including basements, stairwells and large buildings.
JEM Systems also shared how system performance depends on correct installation as well as the knowledge and competence of the personnel responsible for deployment and maintenance.
Training programmes help technicians understand how to install BDA systems correctly and carry out routine maintenance.
Routine servicing is needed to maintain signal coverage and support reliable operation during emergency incidents.
Training also helps technicians identify potential system issues before they affect performance.
JEM Systems said some jurisdictions require technicians working on BDA systems to hold specific certifications linked to installation and commissioning work.
The company noted that some cities require NICET Level 1 certification for BDA installation work and NICET Level 2 certification for system commissioning.
It also referenced BDA Training Week in Phoenix, Arizona, where participants receive instruction aimed at preparing them for NICET IB-PSC Levels 1 and 2 certification.
The event also includes training related to Westell BDA Level 2 certification and practical exercises focused on public safety communication systems.
JEM Systems said demand for in-building communication systems is increasing as building designs become more complex and regulatory requirements expand.
It said organisations that invest in workforce training are better placed to install and maintain systems designed to support emergency responder communications.
