Fire-Dex, the North American manufacturer of head-to-toe PPE for first responders has announced the appointment of Ben Pfahl as its Chief Information Officer (CIO).
As CIO, Pfahl will lead Fire-Dex’s enterprise technology strategy and oversee the Information Technology team as it aims to accelerate digital transformation, enhance data security and intends to ensure seamless integration of business systems across Fire-Dex and its subsidiary Gear Wash.
Pfahl brings over two decades of IT and digital leadership experience, most recently serving as Vice President of IT & Digitalization and Regional CIO – Americas at global automotive and industrial supplier Schaeffler Group.
During his 21-year tenure, Pfahl led major technology transformation initiatives, implemented enterprise resource planning (ERP) systems such as SAP and spearheaded cross-regional integration of IT operations across North and South America.
Pfahl holds an MBA from Ashland University and a bachelor’s degree in management information systems and international business from Bowling Green State University.
He resides in Medina, Ohio, with his wife and three children and volunteers as head coach of the Medina High School Girls Rugby Team.
Lauren Burke DeVere, President of Fire-Dex added: “Ben’s appointment marks an important milestone as Fire-Dex continues to scale its operations and invest in forward-thinking solutions.
“His track record of aligning technology with business strategy, leading high-performing teams and driving measurable results will be instrumental as we build the next generation of tools and services for our customers.”
This leadership addition follows a period of executive transition at Fire-Dex. Recently, longtime CEO Steve Allison announced his upcoming retirement, with Lauren Burke DeVere set to become CEO in 2026. At the same time, John Karban, current VP of Operations, will step into the role of President.
Together with Pfahl, DeVere and Karban represent the next generation of Fire-Dex leadership that balances continuity, fresh perspective and the addition of a CIO role to accelerate innovation.
Pfahl said of his appointment: “I’m honored to join a mission-driven organization like Fire-Dex, whose values of protection, service and ingenuity strongly resonate with me.
“I look forward to working alongside the executive team and our dedicated IT professionals to deliver solutions that support our people, partners and customers.”
The appointment of a CIO further builds on Fire-Dex’s recent momentum in the digital space, including the launch of its Virtual Sizer.
This AI-powered tool is designed to simply the firefighter gear-fitting process by using a few simple inputs to generate a precise digital profile.
Fire-Dex has announced that Ben Pfahl will be assuming the role of Chief Information Officer.
This announcement follows Fire-Dex’s recent leadership change, with CEO Steve Allison announcing his retirement and Lauren Burke DeVere assuming the role in early 2026.
