Conrad Fire Equipment expands services with new Tulsa center

February 16, 2024

Conrad Fire Equipment announces new service center in Tulsa

Conrad Fire Equipment, an authorized Pierce dealer, has officially opened a new service center in Tulsa, Oklahoma, marking a significant step in the company’s expansion efforts.

Located at 1320 West 41st Street, just south of central downtown Tulsa, this new facility aims to enhance service offerings and accessibility for customers in eastern Oklahoma.

This move is part of a strategic initiative to provide comprehensive service solutions more conveniently.

Joe Schultz, vice president of service at Conrad Fire Equipment, highlighted the importance of the new center: “Our team has operated with a single service center with mobile technicians covering the entire state.

“Our new service facility in Tulsa provides an additional mobile service dispatch center for our technicians and space for more extensive repairs.”

Features and capabilities of the new Tulsa service center

The Tulsa service center boasts a range of features designed to improve service efficiency and quality.

It includes a large main bay with a pull-through design, an additional bay door for alternative truck positioning, and can comfortably accommodate three to four trucks simultaneously.

The center is staffed by Pierce Master Technicians and EVT-certified technicians, ensuring top-notch service, including warranty service and repairs.

Services offered at the center encompass preventive maintenance schedules, electrical systems diagnosis and repair, brakes, steering, suspension and alignments, drive-train services, oil and fluid sample testing, pump testing, maintenance and repair, ladder cleaning and repair, ladder testing through a third-party, generator service, and lighting upgrades.

Impact on customers and technicians

The opening of the new service center in Tulsa not only extends Conrad Fire Equipment’s physical presence but also enhances its ability to serve its customers more effectively.

“Our customers appreciate the investment we’re making and our technicians are excited about the enhanced working conditions and capabilities,” said Schultz.

This development is a testament to Conrad Fire Equipment’s commitment to delivering exceptional service and support to the firefighting community.

The Tulsa center, operational since late 2023, is a key addition to Conrad Fire Equipment’s growing network, ensuring comprehensive coverage of all major metros across the three states it serves.

This expansion underscores the company’s dedication to the firefighting community and its commitment to excellence in service and support.

FSJA Comment

By expanding its service capabilities and geographic footprint, Conrad Fire Equipmen is poised to meet the growing demands of the firefighting community more efficiently and effectively.

This move enhances the company’s service offerings, reflecting a broader trend towards improved customer service and technical support in the sector.

As the industry continues to evolve, such investments in infrastructure and technical expertise are crucial for maintaining high standards of safety and operational readiness among firefighting teams.

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