Chandler Fire Department has earned the Certified Autism Center™ (CAC) designation, a certification from the International Board of Credentialing and Continuing Education Standards (IBCCES).
This designation is awarded to organizations that have trained at least 80% of their public-facing staff to better communicate with and respond to autistic and sensory-sensitive individuals, enhancing inclusivity and safety.
Fire Chief Tom Dwiggins emphasized the department’s commitment to serving all residents: “Our mission has always been to protect and serve every resident with care and compassion.
“Earning the Certified Autism Center designation strengthens our ability to treat patients with autism and respond during emergencies.
“The training that we’ve undergone will ensure that people feel safe and supported during critical moments.”
This certification allows Chandler Fire personnel to provide a higher level of service for those with unique needs.
The CAC designation involves specific training to help Chandler Fire personnel manage sensory sensitivities, communication differences, and other considerations when interacting with autistic individuals.
This education equips responders to tailor their approach based on the specific needs of autistic individuals, aiming to provide better outcomes during emergency situations.
The training provided by IBCCES covers strategies to recognize and address sensory triggers, providing appropriate interventions and ensuring a calm environment.
These enhanced skills support both individuals and their families during critical moments, leading to safer, more comfortable interactions with first responders.
IBCCES has been a leader in providing training and certification in autism and neurodiversity for healthcare, education, and corporate sectors since 2001.
According to Myron Pincomb, IBCCES board chairman: “Chandler Fire Department’s commitment to specialized training reflects their dedication to providing the best care for autistic individuals and ensuring they can respond appropriately in critical and emergency situations.”
The certification underscores the importance of knowledge and preparation in working with diverse communities.
IBCCES is the only credentialing board providing autism-specific programs for emergency responders, including training from experts and autistic self-advocates, ongoing support, and continuous learning options.
The Chandler Fire Department’s certification reflects a nationwide trend towards specialized training for emergency response professionals.
With accreditation from the Commission on Fire Accreditation International and an Insurance Services Office Class 1 rating, Chandler Fire is among the top one percent of fire departments in the United States.
As one of two accredited paramedic training programs in Arizona, Chandler Fire’s focus on high-quality education prepares its personnel to provide comprehensive emergency medical services (EMS).
Led by Fire Chief Tom Dwiggins, the department includes nearly 275 sworn and civilian members who respond to a range of emergency situations, including fire suppression, hazardous materials, and technical rescues.
The department also manages fire prevention, EMS training, mechanical maintenance, and community preparedness, providing a broad range of services to residents of Chandler.
Chandler Fire Department has achieved the Certified Autism Center™ designation from the International Board of Credentialing and Continuing Education Standards (IBCCES), following specialized training for over 80% of its public-facing staff.
This certification helps department personnel recognize and address sensory and communication needs of autistic individuals, enhancing safety and comfort during emergency responses.
IBCCES, a leader in autism and neurodiversity training, provided this education to the department to improve interactions and outcomes for autistic individuals.
Chief Tom Dwiggins expressed that the certification aligns with Chandler Fire’s mission to serve all community members effectively.
