The National Fire Protection Association (NFPA) has announced Andy Jenks as its new chief operating officer (COO), effective immediately, according to the NFPA.
Jenks has been with the organization since 2018, initially as vice president of marketing and digital experience, and later expanding his responsibilities to include oversight of the IT division in 2020.
As COO, Jenks will be responsible for overseeing all NFPA operational functions, working closely with teams to support NFPA’s strategic goals.
Jim Pauley, NFPA President and CEO, expressed confidence in Jenks’ abilities: “Andy is passionate about NFPA’s mission, our stakeholders, and our people, and will play an invaluable role driving meaningful progress for NFPA and our diverse audiences.”
Pauley added that Jenks’ focus would help ensure growth and continued value for NFPA’s customers.
Since joining NFPA, Jenks has been a driving force behind the organization’s digital transformation, steering efforts to enhance marketing and IT systems to improve customer experience.
His approach has emphasized data-driven decision-making, covering areas such as traditional marketing, social media, website development, email marketing, and search engine marketing.
Jenks has also overseen NFPA’s creative services, focusing on streamlining operations and enhancing digital access to NFPA’s resources.
One of Jenks’ notable achievements includes the launch of NFPA LiNK®, a digital platform offering access to NFPA codes and standards.
This tool has been instrumental in expanding NFPA’s digital footprint and improving accessibility for stakeholders.
Before joining NFPA, Jenks gained significant experience in digital marketing and technology leadership at Benjamin Moore & Co., where he developed and led the company’s digital marketing department.
He managed two development teams, strengthening the brand’s digital presence.
His career path was shaped by earlier entrepreneurial success, as he co-founded Swatchbox Technologies, a firm known for its virtual design platform.
Swatchbox Technologies was acquired by Benjamin Moore in 2010, enabling Jenks to expand his role in digital innovation.
Jenks holds a Bachelor of Science degree from the Rochester Institute of Technology, graduating in 1992, a foundation that has supported his extensive career in digital and marketing leadership.
As Jenks steps into his role as COO, NFPA’s leadership highlights its ongoing commitment to operational excellence and alignment with the association’s mission.
With his experience in both digital transformation and operational leadership, Jenks is expected to bring a focused, data-driven approach to NFPA’s operational functions, supporting initiatives that address the needs of stakeholders across fire protection and safety fields.
Pauley emphasized the importance of this new leadership role, underscoring Jenks’ impact on NFPA’s strategic initiatives: “I’m confident he’ll continue to bring exceptional dedication and impact to NFPA.”
Jenks’ combination of technical and operational expertise will likely shape NFPA’s trajectory in the coming years.
Andy Jenks has been appointed as the new chief operating officer of the National Fire Protection Association (NFPA), bringing six years of internal experience and an extensive background in digital marketing and IT oversight.
Since joining NFPA in 2018, Jenks has contributed to the organization’s digital growth and customer engagement, leading initiatives such as NFPA LiNK®, a digital tool for accessing NFPA codes and standards.
Before NFPA, Jenks held leadership roles at Benjamin Moore & Co. and co-founded Swatchbox Technologies.
NFPA’s President and CEO Jim Pauley has expressed confidence in Jenks’ dedication to the organization’s goals and operational advancement.
Jenks’ role as COO will focus on optimizing operational functions to support NFPA’s mission and strategic growth.
